Return form


As soon as you've entered the form you will receive an email with return confirmation. Please add it to your return parcel.

Your return concerns

Please enter the 9-digit order number of your spare parts order without leading zeros, starting with 908xxxxxx or higher.

For returns from our online stores, see: Melectronics-Retouren | Do + It Garden-Retouren | sportx-Retouren | Bike World-Retouren | Micasa-Retouren

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The specified item is not a spare part/accessory. For returns from our online stores see: Melectronics-Retouren | Do + It Garden-Retouren | sportx-Retouren | Bike World-Retouren | Micasa-Retouren

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Add new item

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Remove file

Your personal data

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Error in the email format.

If you paid by credit card or TWINT, the credit will be refunded directly. When having paid by prepayment, invoice or gift card, we ask you for your IBAN (bank/postal account).